The absolute worst experence I have ever had dinning out in my life!
The day before my wedding we had a rehersal in the area, and being that I was not only the bride, but the person from Cambridge I was told the food choice was up to me for a party of 18. Previously I would go to this Crabby Joe's often for a night out. So everyone trusted my decision and headed there.
Once we arrived at the restaurant I apologised for not making a reservation as it was not something that crossed my mind (you know, wedding and such the next day...) and the waitress said that it was fine as they were far from busy, and had tons of servers on. She seated us, and took our drink orders very quickly. This waitress was the only positive thing from our dinner.
Once our drinks were brought over, I started to see waitress' leaving (and laughing about leaving work early because it was dead). Again it was not overly busy but making 1 person wait on an 18 top is a stupid move.
She took our orders in a very well organized manner. Once our orders were in, she was very quick to come back for another round of drinks.
Our appitizers came out in great timing, with the exception or our best man's calamari. When this finally came out it was over cooked, and almost cold. 20 minutes later another calamari came out, much the same as the last. Being hungry, it was eaten anyhow.
Our waitress took yet another round of drink orders, as we had been there for just over an hour then. At this point I explaned to the waitress that it was closing in on 11pm. We all needed to go home and get some sleep, not to mention I need to be gone before midnight, so my husband and I wouldn't see each other on the wedding day, before the actual cerimony (yep I'm superstitious like that). She said she would check with the kitchen and see what was going on.
My maid of honour also requested to speak with the manager, about the service and the already burnt appatizers.
The manager who was sitting at a booth with 2 girls, chatting, and laughing, and seriously? That guy is working here? He hasn't moved from the booth the whole time I have been here. Reluctantly, with a heavy sigh and some eye rolling he managed to find his way over to talk to us.
*Insert absolutely the most condecending tone ever*
He spoke down to us like we were stupid and had no idea how ordering food works. He backed off quickly when I pointed out that 9 of the people in our party works as either cooks, or servers. So yes, we do know how ordering food works. At this point my Maid of Honour pointed out that her coffee was burnt, the calamari was burnt and cold, and that it seems more like they are interested in getting us drunk then feeding us.
The only thing he cared about was the burnt coffee remark. Which he claimed was impossible because he made the coffee himself 3 hours ago, so its not burnt...... Really? (in restaurants that should go I'm very sorry ma'am, please allow me to get you a fresh one)
Finally our food came out. Most of it was cooked properly, but the rest was burnt and ice cold. I ordered chicken fingers and as a fry cook I know when something has been double fired. These were more like tripple fired. Hard as a rock, and ice cold. I ate them anyhow, as it was close to 11:15 and I needed to get out of here.
As soon as I saw our server I asked her to get the bills ready. She came back not long after, and every single bill was incorrect. We told her this, and she took them back to fix it.
This time, our bills were delivered by what appared to be the dish kid. He just threw the bills on the table and tried to walk away. I picked up what I knew should have been my bill (according to the drinks) but it was still very much wrong. I called out to him, and he stomped back to the table and said "What?!" As angry as I was at this point, I told him very calmly that the bills are wrong, if they like we can all write down what belongs to whom, and