The Source Carleton Place Colonnade

tried to return at Crleton Place store a fitbit received as a Christmas present on Jan 3 2018. Fitbit was purchased Nov. 23. Was told that there was a 30 day return policy, and manager refused to accept return. My receipt stated that there was an extended return policy on this item until Jan 31 2018. Will never purchase anything from source or Bell again.

Excellent Store!!

Very knowledgeable and helpful staff. Never disappointed in dealing with this store

Quick & Efficient

Went in to get a battery for my cell phone, had it ordered within minutes and received it within days

Horrible Customer Service, Horrible Employees

I went to The Source in Carleton Place to order a battery for my Acer laptop. After waiting in the store at the front desk for NO LESS THAN A HALF HOUR, I was approached by one of the two employee's working at this location. Due to the fact that I use my laptop every day, I informed the female employee that I would only order the battery if it would be shipped in a reasonable amount of time, hopefully within the same week. SHE ASSURED ME THAT IT WOULD TAKE 3 to 5 business days for my battery to arive at The Source in Carleton Place. (READ MORE BELOW)