I brought my Singer which I had used for three years to them for repair for issues with the bobbin. They supposedly fixed it and when I brought it home it still did not work. I called them, they suggested I wasn’t not using my machine correctly and that there was really nothing wrong with it when I brought it in. I found that hard to believe since I had used it for three years without major issue but I took their advice tried rethreading my machine. It work for a half hour before it had a catastrophic melt down. The machine nearly ripped the bobbin through the base plate and now the lower half of my Singer doesn’t work anymore. I have gone looking for a new person to repair my machine if it can be fixed at all now. I would not bring your machine here to be fixed.