Shoppers Drug Mart
2.5/5
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Products and Services

  • Babyfood,
  • Make Up,
  • Movies,
  • Cold & Flu,
  • Baby Food,
  • Diapers,
    • Makeup,
    • Hair Dye,
    • Glasses,
    • Medical Supply,
    • Seniors Care,
    • Beauty,
    • Body,
    • Dairy,
    • Pet Food,
    • Grocery,
    • Snack,
    • Gifts,
    • Greeting Cards,
    • Books,
    • Magazine,
    • Health,
    • Pharmacy,
  • more...
  • less...

Brands Carried

  • Nativa,
  • Bodylogix,
  • Bio Life,
  • Etival,
  • Gosh,
  • No7,
    • Nip+Fab,
    • Soap & Glory,
    • Sunthera,
    • Glow Magazine,
    • Optimum,
    • Bio*Life,
    • Simply Food,
    • Life Brand,
    • Quo,
    • Sally Hershberger,
    • Amigo,
    • Nativa Organics,
    • Balea,
    • Bath Retreat,
  • more...
  • less...

Specialties

  • Seniors Care,
  • Health Care,
  • Baby Care,
  • Prescriptions,
  • Cold & Flu,
  • Drug Store,
    • Pharmacy,
    • Grocery,
    • Baby Food,
    • Diapers,
    • Cosmetics,
    • Convenience,
    • Gifts,
  • more...
  • less...

Languages Spoken

  • English,
Location
710 Tower St S, Fergus, ON N1M 2R3
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Methods of Payment:

Ratings & Reviews - Shoppers Drug Mart

How would you rate this business?
2.5/5
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    derr9993
    By

    Not enough cashiers always a line up at check out. Now they have self checkout which I think might help but not everyone is comfortable with that; especially Seniors. I find the pharmacy staff very helpful and also cosmetics, always a smile and a greeting. Cant say anything negative about the staff at this location.

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    edbo6597
    By

    Customer Service

    Worst Customer Service I ever experienced! Gave them numerous chances to improve their service, after informing them of my concerns! Now I removed my prescriptions from them and will never have another one filled by them Gross incompetence! Much training of Staff is required!

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    amyhookey
    By

    no customer service in cosmetics ever

    I walked in for a return and explained that I didn't have a receipt because the receipt didn't print for the lady and she told me "there's nothing I can do for you here" I told her that it was unacceptable and she then asked me which till I had gotten it from and I tried to explain the till and she told me if I couldn't tell her then I was obviously lying. She took down my information and told me she would get back to me when she had the time. I went home and called and asked for a manager, I got the front end supervisor who was AMAZING, her name is Shannon and was extremely nice and apologetic. She told me to come back and she would give me a no receipt refund so I came back and the cosmetic manager saw me come back and she came right up to me in the middle of a line and asked "Did you find your receipt" and I said "No but a manager is taking care of me thank you" she then raised her voice at me and told me that "There was nothing they could do for me to leave" I then told her not to talk to me again because I was tired of being yelled at. Shannon then took care of me and helped me out a lot. Needless to say I will be closing my shoppers optimum bank account and never shopping there again.

    Are you the owner? Reply or Contact YP

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