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people behind parts counter more than helpful in placing my order and walking me through the store locating other items. Clothing area little in disarray regarding gender and sizes. On line ordering simple and straight forward, also received a follow-up call on my needs.(Guelph store)
Wish i could give them -10. One of the worst establishments, no poeple skills and terrible customer serivce. Inflated prices, terrible service, and miserable staff. I hope they take this as room for improvement.
Love this place!!they always have pretty much everything in stock to keep us going,staff is well educated.we buy all the kids winter coats,gloves ,boots here ,they last years and stay warm,not like department store garbage.
Yep service is pathetically poor here. Literally just got off the phone asking about adding extension cables to boost my battery without having to remove the seat and accessories. I was told it is only for "battery tenders". I said dont worry what Im connecting it to as long as it has water proof sealed connections thats all I am looking for. I was given attitude and was told if I dont have a "battery tender" then why am I asking. Absolutely Horrible customer service skills
After paying for express shipping (2 weeks!!) and being advised after completing payment that they didn't have what i ordered (which caused the delivery delay) they made no effort to refund my payment for the express shipping after i requested It. Products are quality but i will never use them again.