Exceptional Service Mike went above and beyond to accomodate me. My appointment was at 8:00 am. Mike anticipated my car would not be ready for me to make my 10:30 am appointment and offered to rent me a car which saved my entire day. I work Monday to Friday, taking advantage of the time off, I scheduled a full day of appointments and errands. Thanks to Mike, I got everything done. I really appreciate his professionalism and kindness shown to me on that day. He is a definite asset to your team.
Lynne Stowe was AMAZING!!! She was kind, patient and never pushy. This was a very big deal for me. To buy a new SUV and see cost that goes with it was terrifying. Lynne went through the pros and cons and made me feel as though I was making the right choice. I am thankful for all of her help :)
I had a great experience buying a car at John Bear. Everyone I dealt with was extremely friendly and made the environment fun. In walking in I was acknowledged and felt confident that the sales team knew the cars they were selling. When I picked up my car they made sure I knew the features of my car and how to use them before I drove off of the lot. They made the purchase of my first car special and exciting (balloons and all!!!).