Hello! I was just in your store….you have such awesome staff! Honestly the best!! And amazing product…so unique. I just spent an hour and needed 4 trips to the counter during your 15% off sale…thank you for always having great sales & events!! ALSO I work for the city and aware of what Springy's does for the community….supplying furniture and product to foster families, the Tim Hortons Earn A Bike program and free car seat clinics … keep up the good work and thank you!!
Ordered an Uppababy rain cove. Was told it was on backorder. Finally delivered 3 months later, wrong rain cover. Ive had the runaround trying to get the correct rain cover and return the wrong one.
Promised that to be corrected and refunded but still nothing.
Even after being contacted by the owner I have still not received the correct product nor any further communication.
Ive been shopping online since the late 90's and this is by far the WORST experience I have ever had.
I have shopped at many other stores and I have to say this store is a DREAM store to shop in. Free parking, right on upper james so easy to get to. Not only it is beautiful, but it is so organized, they have a great selection and everything is easy to find and priced very comparable (sometimes less) than other stores. The best part? They have such great staff, I feel like I have an 'experience' every time I go in. They are down to earth, extremely knowledgeable and downright honest! Absolutely recommend Springy's to everyone.
Thank you for your message and for shopping at Springy's! We sincerely
appreciate it and happy you have had a great experience :)
I love springys!!!
I just love springys. I purchased all my daughters things on upper James store everything from her uppa baby stroller, to her baby Munire "savannah" bedroom furniture to her peg prego high chair, and her peg prego car seat and much, much more. I absolutely love all the staff the are so warm, friendly, and very knowledgeable about everything. And when your a fussy mom like me only the best will do. Thank you springys for all your help and knowledge!!! #1mommy
Just wanted to say how much we love our new uppa baby that we purchased from Springy's. It is everything you promised it would be! We LOVE that it has the bassinet that comes with it. We use it bed-side and take it everywhere...baby sleeps in it while we shop, travel, etc. So perfect! And Thanks again for the amazing customer service!
I bought a 500$ high end peg perego 9 months ago. It has pretty much fallen apart, the basket has ripped and the brakes, well they fall off. I went in because the warranty is a year and the lady says its normal wear and tear. UHHH? NOT REALLY!! A "high end" stroller should last longer than 10 months....I have seen 10+year old GRACO's that run better than this...I am so beyond angry about this. I guess my son will have to walk through the snow....I spent that much because I thought it would last and I would not have to buy a new one a year later..This is depressing. The lady was very passive about the issue and I was not pleased, luckily there were children in the store..