• Yellowpages.ca Canadian Business Directory - Meet the New Neighbourhood
  • Yellowpages.ca Canadian Business Directory - Meet the New Neighbourhood
Always there for you! Door Doctor provides all types of Residential & Commercial Garage Doors including service and maintenance. Door Doctor provides also : Electric Operators, Emergency Exit Doors, Fireproof Doors. Security Products, Sale & Service, Locksmith Servic.

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I was very impres...

I was very impressed. Called them at 4:50 pm on a Sunday because our garage door refused to open and the car was stuck inside. They treated the situation with the proper level of urgency and showed up promptly at 7 am the following day (they offered to come immediately but let us know that since they were already closed it would cost a lot more). He had the door open by 7:30, so I didn't have to take the bus to work.

Business Owner ? Response

By

Highly disappointed

Terrible customer service. Says "we will call you" and they do not, I waited weeks. This happened three times. I had to chase Door Doctor to get work done. Also, as a new client, do not go to Door Doctor unless you know that your garage door is THEIR door. Otherwise, they will show up (at a minimum rate of $75 per hour) and begin repairing your door, but if they do not have a specific piece, they WILL NOT GO OUT AND GET IT. They refuse to buy "the competitor"s piece. Funny though how they don't refuse to do the labour and get paid for repairing the competitor's door. Surprise surprise, the work is half done, they say they will come back with the proper piece (which they do not do), and you've paid them in full. Not doing business with them ever again.

Business Owner ? Response

April 11, 2013

Thank you for bringing to our attention your recent experience with Door Doctor,your comments are very important to us. This is the first time we encountered such a problem and have implemented new procedures regarding ordering parts. We strive to service our customers with the best possible experience. Please rest assured that we have taken measures to rectify this.

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Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Business Details

Methods of Payment

Products and Services

  • Accessories
  • Commercial
  • Design Center
  • Electric Operators
  • Estimate
  • Free Quote
  • Garage Door
  • Garage Door Hardware
  • Gate Operators
  • High Speed Doors
  • Impact Doors
  • Industrial
  • Installer
  • Load Dock Equipment
  • Maintenance
  • Manufacturer
  • Repair
  • Residential
  • Rolling Steel
  • Strip Curtains
  • More...
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Brands Carried

  • CHI Doors
  • Dynaco
  • Linear
  • Waine Dalton
  • Liftmaster

Specialties

  • Electric Door Openers
  • Galvanized Steel Doors
  • Garaga Garage Doors
  • Garage Door Maintenance
  • Garage Door Manufacturer
  • Garage Door Openers
  • Garage Door Repair
  • Garage Doors
  • Residential Garage Door
  • More...
  • Less...

Languages Spoken

  • English
  • French

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Door Doctor (1-866-241-3130) - Display Ad - 613-634-3130 Open Monday - Friday 8 am to 6 pm 1149 Clyde Court Kingston, Ontario K7P 2E4 1 of 6