Excellent customer service. Excellent product. Excellent mechanic. I wish I had come to JJ Alfaltech first - before being taken advantage by The Electric Scooter Store. I purchased an expensive eScooter from The Electric Scooter store in August 2016. It broke down five time within the first seven days. We returned the eScooter and we are still fighting for our money back. We went to JJ Alfatech and purchased an amazing eScooter a few days later (August 2016) and it has been perfect.