Worst Shop around - stay away
So a few weeks ago I ask Zdeno Cycle how much it would cost for them to remove the tires from my rims so that I can get the rims painted. They said $5/wheel to remove and roughly $10/wheel to put them back. So that was fine, I had them remove the tires, they charged me $5 each.
I went back today to have tires re-installed onto the rims after I got them painted. I brought them in, the old guy with the accent asked me if I got them from there - I told him that I didn't. So he said $14/wheel +$3/valve stem. So I said fine and left everything. I went back a few hours later, they had them done, so I put them in my car and went in to pay.
The lady went to the back to get the old guy to see how much to charge me. So I put my debit card in the machine, and up pops $113!!! So I said, "I think there's a mistake". The guy starts to get really angry and says, it's "$40/wheel + $10/wheel for weights...". I told him that I was quite sure he said $14/wheel, but before I could even finish, this guy starts flying off the handle dropping F bombs, and telling me to take my debit card, get the out and not to ever come back. I tried to calm him down so we could reach an agreement, and he starts freaking out even more and then his wife and daughter start yelling at me too.
So I took my debit card and left. These people don't deserve to be in business. They have the highest turn over rate for staff that I have ever seen. I have heard service staff as well as counter staff talk about them when they aren’t around and now I can see why.
I know I am not the only one out there to have a bad experience, I have heard of many and now I experienced it for myself.
“There are riders that have had a bad experience with Zdeno Cycle, and there are riders that will have a bad experience with Zdeno Cycle to come”