I booked an appointment for today, got a babysitter so I could I enjoy a nice massage. I showed up and they tell me that the masseuse called in sick. I was furious because I go out of my way to have a relaxing hour and I'm out of pocket with the babysitter for what? I should have at least got a phone call so i didn't have to go out of my way and could have canceled the babysitter. I'll never be going back again.
I've only had great experiences at this Salon and Spa, for hair, makeup and spa services. I am not sure what the other 2 reviews on here are talking about, as my family and I have really enjoyed the staff, atmosphere and pricing at Ku'r. I feel like they're the people on trip advisor that write "terrible" reviews about a 5 Star resort with 97% positive feedback. Sometimes you need to read between the lines. Too bad there aren't more people that spend time writing positive reviews on these sites.