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I love this store the guy's are very knowledgeable and helpfull with all my needs. Being a women I have been talked down to when it has come to any mechanical needs on my vehicle. I want to thank Andy and Ken for looking after me and explaining why I needed a alignment they took the time to show me how my tires were wearing uneven and explained the importance of a alignment.
December 3, 2015
Hello, We truly appreciate you sharing your feedback. We strive to provide our customers with a service level that exceeds their expectations. We are so happy to hear that our team was able to accomplish this with you. Thank you again.
I was billed $306.21 to put on my summer tires. I was charged $100 for a “slight alignment” which I did not authorize & felt was unnecessary, as I have only had the car 3 months. The manager said that they felt it did need it & it was done in my best interest. Still - $200?? That was an error. They did refund me the $101.70 that I was charged for storage – without apology. So, looks like I paid $204.51 to have my tires changed. I will be back to Kal Tire… NEVER! Shellie F April 20,2015
You're here to buy tires, and/or have them taken off, or put on. ANY mechanic can do this. (1) They are considerably more expensive than most other independent garages. (2) Upselling tactic: Wheel alignment. Look, wheel alignments are a complete waste of money, UNLESS your car is pulling to the left or right. Considering the average lifespan of a tire, you're not going to be concerned about excess wear. That's what a tire rotation is for.