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Worst experience at the pro shop

Good course, but bad service. They wouldn't let us pay our fee, because we were too early. - What is the job of the marshal? They said their point of sale system won't let them charge at later hour rate. - What kind of point of sale system can't override, if needed? They said they will charge us at the rate of when we came in. - Where is the guarantee that we can actually play at that time? They said they only can give us the ticket 15 mins before our tee time, and it's their policy. - Really?! and where is this policy?