Just Laser Clinic
2.4/5
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  • Spas - Beauty and Health,
Location
2 Brant Avenue, Mississauga, ON L5G 3N8
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Ratings & Reviews - Just Laser Clinic

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2.4/5
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    evelynsquinn
    By

    Dr. Peggy Owen is...

    Dr. Peggy Owen is very knowledgable and makes you feel comfortable about asking anything. He does a great job at creating a symmetrical and natural look.

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    yankee
    By

    Sorority house, not professional

    I would NEVER go back, not even for the cheap deal they offered me. It was like being in a sorority house, not a professional clinic. Shakira music so loud I couldn't hear the receptionist. Employees and their friends wrapped up in blankets, laying on the couches in the waiting room. My last session the tech who went to attach my lasers didn't know what she was doing and I had to show her how. Back sink full of garbage that stayed that way for the two weeks I went in for treatments. Middle of winter and they left me laying half-naked on a bed, with no blanket, even after I complained about the cold. These are kids playing around! There are other laser clinics close by that are much more professional.

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    retailreviews
    By

    Lack of privacy and long wait times

    I've been to many laser clinics, and this is by far the worst. There is no sense of client privacy among staff. You get a different person treat you each time you go in, depending on who is available. A professional laser clinic should assign a technician to a client, and the client should be treated by the same technician every visit. This shows respect for privacy and relationship building with clients. Also, when I was asking the technician a question while being treated, both the technician and the receptionist gave an answer at the same time - complete lack of privacy. The place is not soundproof, so all the people in the waiting room and the receptionist can hear conversations between the technician and client who are behind closed doors. The treatments were also not consistent - I found that they just rushed to get it done and some of the areas were missed or poorly covered. The worst part is the wait. Every session, I have to wait for a very long time, despite having an appointment booked. I once overheard the receptionist tell another client that if she was late she would incur late fees, but I have always been on time to my appointments and I had to wait for over an hour one day. Another day I waited 40 minutes, and they had taken in another lady who arrived after me. I had overheard the receptionist and technician saying that I arrived first, but they took her in anyway. The appointment days are also really inconvenient - they only do laser treatments on Monday, so I had to use up most of my vacation days for these treatments.

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