Incorrect sizes were ordered, then I was charged for alterations. No bridesmaids were contacted when their dress arrived. One had to be shipped out of province, but was held for info but the shop DID NOT CALL to get this info! Several errors in their system with our acct caused undue delays. When attempts were made to sort out these issues the owner refused to admit any responsibility. Owner has no desire to serve the customer or to make things right when mistakes happen.
Business Owner ? Response