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I thought they ca...

I thought they cannot perform worse with overall dirty look, lines and lack of staff, unfortunately I was mistaken. Today they refused to do the blood work, as the requisition was from my doctor and not Appletree Medical Center doctor although I`m Ontario resident with valid OHIP card. I believe it is me: the taxpayer who is paying for providing the health care services guaranteed by Ontario government that`s why I was shocked to discover they can pick and choose who do they serve.

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Doctors okay - receptionist questionable

It does not pay to ask the receptionist Tamara anything that requires her "thinking outside the box". After leaving an appointment with my doctor today I asked her to check if the blood test I'd had included thyroid. She practically ordered me to "go sit down to protect patient privacy". Then told me my doctor was "only treating me for arthritis", which begs the question, why did she order a COMPLETE blood test? Tamara might be efficient but I find her way too officious. She is uncommunicative, unempathetic & takes herself far too seriously in detriment to patients, who would appreciate a little better "bedside manner".....not to mention friendliness & helpfulness. I don't appreciate being bossed around like a child - I am 68 years old.

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