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Doctors okay - receptionist questionable

It does not pay to ask the receptionist Tamara anything that requires her "thinking outside the box". After leaving an appointment with my doctor today I asked her to check if the blood test I'd had included thyroid. She practically ordered me to "go sit down to protect patient privacy". Then told me my doctor was "only treating me for arthritis", which begs the question, why did she order a COMPLETE blood test? Tamara might be efficient but I find her way too officious. She is uncommunicative, unempathetic & takes herself far too seriously in detriment to patients, who would appreciate a little better "bedside manner".....not to mention friendliness & helpfulness. I don't appreciate being bossed around like a child - I am 68 years old.