I had a great experience! Did my groceries during rush hour (only time I could find a sitter), came in less than five minutes. My driver was courteous and helped me with my groceries to the car and to my door! Thank you for helping! :)
I called for a cab a few days ago and after I waited for 20 minutes, I called back asking where about the driver is and what number he is. The girl on the other line just told me that "driver will be there soon" and hung up. Not sure if the connection got cut off, I called back asking if she had disconnected the line and she said "yes". wow..
At least don't admit that you hung up to your customers.. This dispatcher name is Annie. Watch out, she is well-known as rude, even to the drivers.