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Guy answering the phone was very unhelpful and rude. I was inquiring about a roof rack and he was very rude and unhelpful - he proceeded to ask me questions based on incorrect knowledge, when I was confused by the questions he asked. He then then asked if there was an adult I could bring to the store (I'm 22 and run my own business ) he was also cursing on the phone when he couldn't find the part right away. Shocked by the unprovessionalism.