Business Owner ? Response
Never again, thank you for ruining my Birthday and for offering me "coconut balls" for dessert, when I asked for cake. Band was really shitty and sounded like a garage full of teenagers with instruments. Snotty hostesses. Servers we friendly though and really tried, I must say. Meat was raw and bloody. Buffet was horrible and full of cheap food. Stay away if you want to have a good time - go anywhere else but here!
I felt like we were placed at the front door, we waiting for our seats to be ready, and what do you know, they were right where we were waiting... Food was ok, but I found it took them a long time for different meats to come, I was done all my salads before they even got to our table. I only saw the waitress for drinks maybe twice. The worst part was at the end with our bills. first off they wouldn't split them into couples, no matter what... which I can understand for large groups, but she added me to two different bills, and it must have taken her (no lie) 45 minutes to get it right., Half the party had left because they were sick of waiting. Very frustrating visit.
The meat options are awesome and numerous. There is a cold buffet for things like side salads, breads and veggies. Our server drink was attentive and most of the meat servers were nice however occasionally there was one here and there with an attitude. We didn't feel rushed although it was a mid-week visit.
We had our meal on the patio by the grill and had first cut from most of the meat and pineapple servings. The food was delicious and the steady stream of meat offerings provided a great variety. Eating at this pace makes it tempting to overeat, but, you want to try every offering that comes out! Service was mostly attentive. The servers pretty much ignore the cool down sign on your table when you have had enough as they seem to know when you really want more!
I made a reservation here for my boyfriend's birthday and was sorely disappointed. We arrived only to be told that they had closed hours ago, and "tried to call" to let us know. The hostess was rude, although she did give us a $50 gift certificate, my boyfriend and I agreed it should have been an amount to cover the cost of 2 meals. We ended up having an amazing meal at the Keg just across the road, which happens to overlook the falls.
UNBELIEVABLE!!!!!!!!!! BEST RESTAURANT HANDS DOWN. GREAT FOOD, GREAT SERVICE, GREAT ATMOSPHERE. MEATS ARE UNREAL, MY FAVORITE BEEF RIBS ,CHEESE STUFFED PRIME RIB. BEEN HERE MANY TIMES AND HAS BEEN CONSISTENTLY GREAT. KEEP UP THE GOOD WORK COPACABANA.
Sometimes it's good, sometimes it's not. The first time I went I thoroughly loved it, the meat was amazing the atmosphere and band were amazing, service was good.....but the last time I went it was the WORST DINING EXPERIENCE EVER!!! After waiting 1 hour and 15 minutes and then told the wait would be 1 more hour or they could seat my family of 4 were in a makeshift dining area (made to accommodate their growing clientele) which was fine, but WITH A BACHELOR PARTY!!!!!!! the group of about 50 men were loud at the beginning which didn't bother us, I'm all for celebrating and a party atmosphere but as time passed they got more intoxicated and more obnoxious, it was bad...they should have had their party in a PRIVATE room not a restaurant and Copacabana should not have seated a family of 4 next to these men who clearly didn't care they were in a restaurant with other patrons who were also annoyed. As each visit passes the experience has become more and more disappointing. Wait times are not even close to what they say, sometimes the meat is close to 'raw' and the floors are dirty with food. It's clear to me management has gone completely downhill since my first visit about 6 years ago, and is in serious need of restructuring, as the restaurant has gotten extremely busy. My husband and I own several retail businesses in the GTA and value our clients opinions and feed back, Copacabana should do the same. I have had more disappointing visits than good and my family and I have decided to not return!!
This place is great. I loved everything about the building, where it was in the fall just overall a great place to try. The start off they say you don’t need reservations in the winter, but it still gets busy and I suggest that you make them. I unfortunately didn’t, but it wasn’t that bad we went to the bar off to the side and was able to get a beer and watch the live band they had playing there. It is a great environment to be in everything seemed up beat and put me into a good mood. The food there is to die for some of the best cuts of meat I had, and there is not just a couple to choose from, there were 17 different kinds, the salad bar was just as good. I have been there twice now and both times were just as great. I would recommend this place to anyone who enjoys meat as you will be pleased, and have a great time at this restaurant. Through word of mouth I have already told many friends they need to check out the place and they have done so with the same outcome that I got. They loved it. 10 out of 10 in my books. Check it out!
I would have to say that Copacabana is definitely a meat lover’s paradise and offers the best tasting meats that I have ever had. I wanted to go out and try something different with my girlfriend, and a friend of mine had been here a few times before. Hard to believe now that I have never dined here before knowing that it is only a 15 minute drive away! Well, my friend loved the food but did not love the price, but it was going to be for our anniversary. When we got there, we were seated right away, even though it was Friday and very busy. Our waitress explained to us how the meat was served because we were new to it. We were given a card that had ‘Heat It Up’, and ‘Cool it down’ on it. Basically, you eat your main meal and then when you want dessert you turn the card over to ‘Cool It Down’. Before we got to that part, we first went over to the self serve buffet. The buffet had salads, seafood, pasta and vegetables. I would advise you to not eat too much of the buffet and to save as much room as possible for the main course. The waiters roamed around and hand carved a large variety of mouth-watering meats. We had turkey breast wrapped in bacon, peppercorn steak, filet mignon wrapped in smoked bacon, prime rib, tri-tip steak, braised beef ribs, herb marinated pork loin and a few others. When we cooled it down, the waiters brought out a very delicious cinnamon baked pineapple and some deep fried bananas. I was very satisfied with both the service and food. The dinner came to about $130 including a few drinks. I would definitely recommend trying this Brazilian steakhouse because as you can tell I was amazed with the food quality and the classiness of the restaurant. I will be returning soon!
This place is awesome. $37 per person and it's worth every penny.
We went here on our honeymoon on the recommendation of a coworker. Turns out she meant another place but we didn't care, because this was insane! The meat is incredible. Like - you just never want it to stop/lick the plate clean incredible. The slices of grilled pineapple are so refreshing, and the surprises of warm cornbread muffins and deep fried bananas just added to it. The night we went there was 2 types of chicken, parmesan crusted filet mignon, prime rib stuffed with cheese, 3 kinds of flank steak, 3 kinds of top sirloin, beef ribs, pork ribs, salmon, and lamb. Incredible!
This place looks cool from the outside and inside it has more of a romantic feel. Especially at the back of the restaurant. Everyone eats the same thing here...there is no menu. So either you like meat or you don't eat. For $40/person, you kind of get what you pay for. People come around and give you tiny slivers of meat and first you think "hey, what a rip off!" but then comes more slivers of meat, and more slivers of meat, and more and more. You will definitely end up walking out of there full. Don't even bother with the salad bar.
Copa, Copacabana!! This was quit possibly the best restaurant I have ever been to in my entire life!!!!! I am not usually the type to post reviews and share my experiences, however this time I felt it was completely necessary, especially after reading some of the other shady reviews. A group of 13 of us were staying at the sheraton. We, had made a reservation a week before, as the restaurant is always busy. The night before the event, they called me to confirm and to offer their complimentary limo service for pick up and drop off, something completely unexpected. Our reservation was for 8 pm, the limo showed up at 7:45.. and to our surprise, this wasn't an ordinary limo, it was a party bus!!! Everyone in my group was blown away, we jumped on, the music was great, and it was a great start to our evening. When we arrived at the restaurant the place just kept getting better. We were seated within minutes of our arrival, they explained the way the restaurant worked, which is large hunks of meat continuously coming around until you are begging them to stop, complimented by a large buffet, and we dug in right away. We had these cool "fire it up", "cool it down" cards that signaled the meat guys to come to the table. Mine was constantly on fire it up!!! Beyond the exceptional service, great entertainment, samba dancers, martial art show, and dj (who played great music), the food quality was out of this world. I have to admit, I think the buffet could have been a bit better, but the meats were AMAZING!!!!! These meats were the beast meats I have ever eaten. I have been to brazilian steakhouses before, in arizona and texas and while those places were good, and the service/style of the restaurant was great. They had nothing on COPACABANA. We had meat with cheddar, meat with parmesan, top sirloin, some spicy/sweet rub, a chimichurri steak, garlic, ribs, etc. I mean this place offered everything these other places offered, only 10 times more, and 10 times better. The staff was great as well, my server stephanie did a great job, and the meat guys made sure we got everything we wanted. There were a couple girls in the group, who didn't enjoy so many meats, and they asked for salmon. Instead of bringing a piece or two, the guys gave them practically a whole skewer of it, at least 10 pieces. As you can tell, I am really excited about the experience, and would recommend it to anyone who is looking for a good night out. Copacabana rocks!!!
We stayed in Niagara for three nights at the Hilton Fallsview, and decided to try out Copacabana. Upon making my way to the resturant i decided to check out the reviews as any person would when visiting another city. The reviews had shocked me, so i was a little hesitant but we still made our way over. Dispute everything said, entering the restaurant the atmosphere was live, fun and energetic. Once inside we were greeted by friendly hosts who explained to us in detail the concept of the restaurant. WOW ! I was excited. I kept in mind all of the reviews, and was happy to see that none of them were true. The service was GREAT, the waitress was a joy, the food super and the entertainment worth a million bucks. To those who complained about the meat, there were meat cutters that asked you how you wanted your meat, and whether or not you wanted more, (should of asked!!). Overall the experience was great, and i would recommend this place to anyone heading in the area!!! WELL DONE COPACABANA!!!!
Went there for dinner to celebrate our anniversary after hearing great things about the place. Wish I had checked out this website first. We sat on the patio close to the band because we love live music, but it was not brazilian or even spanish, just your average Jimmy Buffet sounding band. The waitress was a lovely girl and I felt bad for her because we didn't enjoy our time. We expected the spits of meat to be huge, instead they were always the end of the spit. I found everything quite salty and although on some items, I didn't mind the salt, the fact the other meats were too salty ruined everything else. We kept getting Flank steak coming around which is about the cheapest cut of meat out there, so that was not appealing to the $42pp. We had to ask for the more expensive cuts. The only thing worth having seconds and thirds was the roasted pineapple. I found myself going for pizza after visiting. And I found the 'entertainment' cheesy. I thought it was going to be a big show, instead it was two stripper looking girls, one whose headpiece kept falling off and the other who wasn't sure of her dance moves. A show would have been a whole group of dancers, maybe involving the audience at one point. Had they not announced the 'entertainment' we wouldn't have known there was anything different going on, since they danced in the dining room first. We will never return.
We've herd numerous stories about how "amazing" this place was, so for my friends Bachelor party we went to Copacabana for dinner. The service was excellent but they cleaned our plates far to often leaving us with a very rushed experience. The meat was OK, wasn't the best we've had before but not the worst, the price however does not reflect the quality of meat they serve. Later that night the real surprise came; we noticed that one of the servers were dancing on stage before our very eyes. We were stunned.
We had been wanting to visit this restaurant for a long time. We had been to an authentic restaurant of this style while on vacation in the Carribean and were curious how it stacked up. Like most restaurants in the Falls area, it was way over priced. The fact that most items on the drink menu weren't priced should have been a clue. The salad bar was lacking variety which left with no choice but to fill up on nothing but meat. Like every other guy out there, I love meat, but not being a professional chef, even I know salt is not the only way to garnish and flavour meat. My wife and I were gulping water after every cut of meat. It was also apparent that the chef was not planning on it being busy as it seemed that the only meat he was able to keep turning out on a regular basis was the different assortment of steaks. We didn't see anything other than steak until 45 minutes into our meal when finally some chicken made an apperance. I had to request our waiter to bring out some other meats, lamb, pork, etc. In the end, I appreciated the effort that was put forward, but definately would not visit again.
This place is the best place to eat in niagara don't even bother with brasa the meats are to die for and the pineapple at the end will leave u craving it like I am now writing this review don't listen to all them bad comments they are lies I am local and go quite offten make sure u r hungry when u go try all the meats lay off the bread and salad bar they r great but fill u up and I find u miss out on the meat go u won't be dissapointed
I want to stand in defense for the Copacabana in light of all the bad words people have said here. Four of us went for weekday dinner at the Niagara Falls location last fall. It was not busy so the service was great. The food was fantastic even though they weren't busy and NO ONE got sick. We tasted 15 different meats and didn't have to wait long for any of them. Yes it's expensive, and there are line-ups at all good venues. That shouldn't be a surprise. Food poisoning happens at many restaurants with buffets from time to time, and please people, it's not the number of people at one sitting that matters but the number of instances in a given period of time that should concern you. This place wouldn't still be in business if they had frequently re-occurring food poisoning issues.
Price Range: $60per person