Used them for my family's will. I had great service along with lots of explanation and advice on how to structure my trust. I found them to be very responsive and helpful. I have used them again and like that they are local.
I attended this law firm for an issue I was having. I was kept waiting for the lawyer for over half an hour and when I was seen I got the distinct impression that my problem wasn't all that important to him. He kept looking at his phone at text messages coming in and at his computer. While I found the location very convenient and liked the idea of a bigger firm, I left to think it over because of the lawyer's lack preoccupation during my interview so I did not sign a retainer right away. But when I called back to ask further questions the next day, nobody got back to me for 3 days. I decided to go elsewhere where I was very well served. It was too bad because this firm was much closer to me. I think this firm needs to rethink customer service