We decided to go there for my my mother's 60th birthday. We had 11 people at our table. Our server had no personality whatsoever and spoke at a low volume you could barely hear her. My 4 year old daughter got pizza but the cheese on it was a very strong cheese so she would not eat it. The server could have informed us of this before she brought it out. My son ordered lobster had to send it back it was very under cooked I got the steak that indicated it came with winter greens and vegetables. My steak cut was filled with fat throughout the piece. the winter greens they speak of were a FEW pieces of tiny spinach blended in with the steak and the vegetables were a few mushrooms placed on top. I had been so turned off from my steak cut I sent it back and did not feel like anything else. I did not eat that night nor did my daughter. I did not get any apology from our server nor the owner who was there at the time. He helped clear our table but nothing was said. I then seen our server (female) talking to the kitchen staff bad mouthing me I let her know I could hear her. Again no apologies. I will never return to this restaurant and I do not recommend it at all. If you do go be prepared for no hospitality or great customer service. He also owns maluca and corks in downtown Oakville. I'm sure the service would be the same . I know its no sweat off his back losing 11 people as his customers but his arrogance and pride should have been put asise for a simple apology.