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To start with, B.T. Jewellers is a full-service jewellery repair, manufacturing and engraving centre, with all work done in-house by professional gemologists, jewellers, goldsmiths, metallurgists and watchmakers. We can replace almost any piece of jewellery on insurance claims by recreating it from a drawing, a photograph, even a brief description. Our metallurgists are the best in the business and have created thousands of custom pieces by hand in our laboratory. If your timepiece needs cleaning or repair, our resident watchmaker will work tirelessly to restore it to original condition. We perform warranty repair or replacement on all brands that we sell or service. Our gemologist can grade any stone by colour, carat, cut or clarity at our Sarin Diamond Centre, a unique computer-controlled environment using optical scanners and an entirely digital process.
Bob Thompson started his career in the jewellery industry in 1952, where he began as a respected and skilled watchmaker. Over the years, his interest in the industry expanded into the jewellery. Bob¿s wife, Margaret, joined Bob Thompson Jewellers in 1970. She handled the bookkeeping and daily store operations, working very hard with her husband in order to succeed in the competitive industry. Throughout the 50 years of their career, Bob and Margaret¿s main focus was to provide excellent service to their valued customers, while paying great attention to detail. Today, Bob Thompson Jewellers is one of the leading jewellery stores in Ottawa. Now, the second generation of the Thompson family, Greg, Jeff, and Derrick, has successfully carried on the family tradition by following in their parents¿ footsteps. Each of them has excelled in his own specialized aspect of the trade, and together they comprise one of Ottawa¿s most innovative providers of fine jewellery, watches, giftware, and accessories.