Once the sale is done, the service stops
Bought a sectional in Nov with a promise that it would be there for Xmas, latest New Year. In the country by the Dec 14th. Called the 14th. Half the sectional was there, rest would be there late Dec, early Jan. Got a call the next day saying sectional would be delivered. Move out the old one, half a sectional arrives the next day. Untreated (paid for this at purchase). Called the store. "Mid Jan" for the other half. Call the salesguy the next day... sorry, late Jan. Through the holidays with half a sectional... grrrr.... nice when it arrived though but won't shop there again.