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Changed their offer when they showed up!

When I first spoke to Palmer's, we agreed on a price of $300 for my vehicle, and I would be keeping the battery (as it was brand new). When the driver showed up, he informed me that they keep the battery or the deal is off. I was extremely dissatisfied with the company simply because they did not honour their original estimate. Instead, they altered their offer as soon as they showed up. I ended up finding another company who offered me more than Palmer's, while letting me keep the battery as well. I would not recommend this place to any of my friends or family.

Business Owner ? Response

August 29, 2014

First of all, we never quote a price over the phone, we give an estimate as we pay by weight. Secondly, we do NOT do pick-ups of vehicles, we refer potential customers to one of several tow companies. Maybe the driver was bringing it to us or you simply have the wrong company.