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I went there once. And never again. I went with a group of old high school friends, and the service was awful. The waitress actually followed us into the parking lot after dinner and told us our tip was not big enough. You get what you deserve. I don't recommend this restaurant to anyone. Truly awful.
Horrible service and terrible food. The staff are the worst, unfriendly, will just look at you when you come in and not even offer you a drink. The gross food make this place a joke. Order was wrong and took over an hour to receive. Right order came back uncooked (hamburger). There was a McDonalds right beside the restaurant, I wish we would have gone there instead of this dive.
Stopped in here for lunch while touring through Renfrew one day, and I must say it was the worst dining experience of my life. The old waitress that served us was extremely obnoxious and rude. The food had a sour taste, the hamburger bun was covered in pepper and crumbs from something else...dirty counter?? Fork was dirty and bent like a candy cane. Our order was completely wrong. No fries. No water! Had to ask for a drink??? In a restaurant? We waited a good 30 minutes and then another 15 minutes for the fogetten fries that came out cold. Maybe this place is a front for something else, or maybe it's a cafe where you are only supposed to order a coffee or something. I really don't know! But I can only say it's the worst place/experience by far. Definitly won't be back.
This place is so bad that it's almost laughable. As soon as we walked in we were ignored by all the waitresses so we weren't quite sure what to do (don't restaurants usually have a "please wait to be seated sign?). We stood around and sat ourselves eventually and waited and waited. The waitress finally took our order. The waitress was SO rude! She mumbled a few words to get our order, but suddenly when a fellow waitress walked by she didn't mind yelling "heeyy when's your shift over"? Guess socializing is more important than the customers. Now on to the food. Absolutely disgusting. We asked for a hamburger with a little bit of ketchup and a poutine. The burger was slopped up with all kinds of mustard and onions. The poutine's gravy was wierd. I'm pretty sure it was just salt, water, and brown food colouring. The disgusting old plate was encrusted with egg. Both of our glasses of water had white flakes in them. I had a coffee and the milk was curdled. The Atmosphere - This place is extremely dirty! We seen the cook (big guy in a white apron) trailing around with an Ottawa Sun into the bathroom. The windows had spider webs in the corners. The seats had a big worn out spot. I've never quite seen a restaurant as terrible as this. I'll never set food in this dump again.
We took our son there, before he went back to Afghanistan, so we were all a little on edge. I believe the manager served us, and he was friendly and eager to please. They have a nice, varied, menu and the four of us had no problems at all. I plan a trip back from Ottawa to take my daughter-in-law and grand daughter out for lunch.
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