Horrible Customer Service!
STAY AWAY from the Service Dept. I am a loyal Toyota customer. I scheduled an oil change at the Richmond Hill Toyota. I experienced the worst customer service. I will NEVER return to this dealership. Ironically, the website states "Richmond Hill Toyota offers a friendly environment, attractive financing options, tons of great cars and above all a customer service experience that is second to none!" I agree with the last word "none" as I experienced no customer service fit for the Toyota brand!