In March 2010 we reserved a motorhome with Martins Trailers for two weeks in August. We paid a $500 dollar deposit for the rental. Mid July I found out that the motorhome had been sold meanwhile and not available for us anymore. The stuff and owner were not apologetic at all but quite rude on the phone, telling me that I could not expect them to honour their rental agreement if they had a customer who wanted to buy the RV. This was never mentioned when they accepted the deposit. We did get the deposit back but had a much more costly holiday and had to scramble to change our travel dates because of last minute rental with a different company.
Business Owner ? Response