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This is by far THE WORST dealership I have ever encountered. The sales man named donnavan right down to the general manager Phil was a complete headache. I experience the worst service from this dealership and it’s my fourth Honda, you would think they would treat there loyal customers a bit better, instead they treat you like shit. They only care about the customer signing a deal. I will NEVER go back to this dealership ever again or recommend that anyone go here for that matter. Horrible!!!
Business Reply September 17, 2019
Good afternoon, thank you for reaching out to us. We're sorry to hear that you didn't have a great experience at our dealership and we apologize for the delay in our response. We understand that you wrote this review a few months ago, but if you would still like to discuss the situation please contact our Customer Care Team at care@formulahonda.com. Thank you!
Went for an oil change, i got a valve cover gasket replaced. Can you stop looking for something to replace and do what i came for. Brake pads, rotors you name it we can replace it! Never coming back!
Business Reply September 17, 2019
Good afternoon Alexander, thank you for your review. We're sorry to hear that you didn't have a great experience at our dealership in the past. We understand that you wrote this review a while ago but if you'd like to further discuss the situation please contact our Customer Care Team at care@formulahonda.com. Thank you!
The one star goes to the receptionist. The service at this dealership is very poor, from the arrogant service advisories to the poor technicians and service managers. I used to take both my wife’s car and mine there for service, after they damaged my tire again I will never go back.
Business Reply September 17, 2019
Good afternoon Ninora, thank you for your review. We apologize if you feel that your experience at our dealership wasn't up to par. We understand that you wrote this review a while ago but if you'd like to further discuss the situation please contact our Customer Care Team at care@formulahonda.com. Thank you!
Super fast.. excellent service.
Business Reply September 17, 2019
Good afternoon! Thank you for your business and your 5-star rating!
I just purchased a Honda Pilot from Formula Honda and it was a great experience. I was shopping around at other dealers and didn't get all my questions answered until I called Formula Honda. The receptionist was very pleasant, she put in touch with the Sales Manager who answered all my questions, and book an appointment for me to visit the store. On arriving for my appointment ,they had everything ready for me.The process was relaxed and fair. On picking up my truck, the General Manager came over and thanked me for my business, what a nice touch. Great jobs guys, my family is enjoying our new truck. TommyS
Business Reply September 17, 2019
Good afternoon Tommy, thank you for your review! We're happy to hear of your wonderful experience with our dealership, and we hope it has continued throughout the years!
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