The Grand Olympia created a wedding memory that cannot be duplicated. I know we were stressed about all the details, but our wedding coordinator helped keep us organized and on track. The facilities were amazing, such beautiful and classic décor. We had looked at other venues, but they seemed so tacky and the artwork was distracting. The classic colours, beautiful art, and the finish to The Grand Olympia set it apart from everyone else. My guests all commented on how they found it to be such a beautiful and classy place to hold a wedding. The service and food was amazing. From presentation to taste, it was exquisite. I can honestly say that the day was complete because of the team at The Grand Olympia. They were there every step of the way, our coordinator made sure we were well informed and was there to help make the evening go seamless. I cannot thank The Grand Olympia enough, thank-you for making our special day even more special.
We had our reception here in June 2012 and we would not recommend it.
Our coordinator was exceedingly difficult to get in touch with. I would leave both email and voicemail as well as messages with the front reception all within a week and never hear back. Once when I got her on the phone and asked if she received my messages, she said "I don't think I got those, weird...".
At the reception, things that we'd confirmed both in writing/in person were missing. We'd upgraded to a head table backdrop - not there; one of our tables was missing chair covers; our photo booth was not assembled. Our slide show equipment was not set up in advance; it was later set up/checked in front of our guests.
Dinner was the biggest let down. The pasta was dry and tasteless. Although I confirmed the vegetarian entrees over several emails, both were incorrect. Dairy-free guests were served vegetables in stead of chicken for their second course, I presume because the chicken was made with cream sauce. Could they not have been served chicken without a cream sauce? Finally, after what felt like an hour lapsed between the entrees and dessert, we were told it was because some of our guests were in the washroom.
After we filled out comment cards provided at dinner, one of the staff interrupted us on the dance floor to discuss. Annoying! We just wanted to forget about problems and enjoy.
We provided favours and initially about 50 of them were put out (the rest were under the table, to top up the basket as it emptied). Apparently they were never replenished so the majority of our guests did not get favours. Our cake serving set was never returned to us.
When we discussed our issues with management, they didn't seem to care. They offered us tickets to their New Year's Eve Gala (no thanks!). If I were to go back and re-plan our wedding, I would do everything the same EXCEPT for choosing the GO.
Our wedding day was all that we had dreamed of and more! We are so happy that we had our ceremony and reception together at the Grand Olympia. It made our day run so much smoother to do it all in one place!
Our guests were all blown away at the level of professionalism and service that they recieved from your staff. the food was FANTASTIC! I think it was even better on Saturday, than it was at our food tasting! People are still talking about how much food they ate that night! And we even cut out that 2nd main course!
And thank you for helping with our flower girl when she fell. I didnt even see it happen as I stood inside the doors with my Dad. But I dont think she would have made it down the aisle without you calming her down!
I know I am a little biased, but I have to say Hands down, Best wedding ever!
Thank you sooo much again!
I would like to personally thank you for everything you have done to make my wedding reception the best ever
My reception was held on Saturday July 16, 2011 in the Halton hall. I have never had so much fun, the decor was beautiful, the cake was fantastic i was loving the bling that you did for us.Our matre'd Rashawn did a fantastic job and also our waiter shawn, both of these men were very polite, they knew their stuff and made our night memorable.I will definetly say that the food was fantastic as well as our bartender was very sociable and did a great job.
I thank you so much from the bottom of my heart for making my dream come true on this very special occasion. I would defiently recommend grand olympia to everyone i know, My family and friends cannot stop talking about the food, the cleanliness of the building and the staff.
We would like to thank everyone we met and who had a hand in creating a spectacular event for us from the sales staff to the wait staff, the Grand Olympia is in a class on its own. You delivered on every promise you had made and made Fatha and I feel very comfortable that you would take care of every need of ours. We thank you from the bottom of our hearts for the class you showed to us and our guests, we thank you for having an amazing staff who continue to be complemented by our guests even today. The white gloved service had people feeling like they were "royalty" and loved the personal attention given to them. Thank you for not only making us feel special but our guests as well, they were very impressed and most appreciative.
The food, wow the food.....simply put it was a show stopper. Chef Andy is an amazing Chef and we would like to thank him for given us such a great dinner service, he took the time from consultation to creation; it was major hit and we still continue to receive compliments. Cheers to Chef Andy an amazing talent and the gem of Grand Olympia.
Once again on behalf of Fatha and I along with our families, thank you very much and may God Bless you all.
Hassan & Fatha
I want to thank all of you for doing such a great job at our wedding. Daniel and I were very pleased with the food and service we received. We were a little concerned because it was a large group, but the food was amazing and the service was great.
Andy, the food was amazing! All the guests have been raving about the food.... there is NOTHING negative to say about the food. Thanks alot!!
Thanks again everyone for all your work! It was a great experience.
Christine and Daniel Vukovic