How many times does a company promise to show up and don't? Will, it's been 4 times now. The drawer fronts were made incorrectly from the computer drawings. They were made again, and still not correct. It has been 4 weeks now after the original install date with promises made and broken. They have half my money so I have to endure being treated like this. We were supposed to be happy getting new bathroom cabinets from a local company, but it's turning into one big headache.
I finally have my dream kitchen! My vision for our new home kitchen has come true, everything flows and comes together perfectly. The workmenship and details are undeniably professional and the service was wonderful. The compliments received prove that the end result is appreciated by everyone who has viewed my new kitchen. I have also had a custom vanity made for my master ensuite and again Royal Kitchen Doors and Cabinets did not disapoint. AAA rating for sure!!!
I love my kitchen. Right from the start it was a pleasant and exciting experience. The kitchen came right on time with no hassles or surprises. I have received many many compliments on designe and the installation. I highly recommend Royal kitchen:)
Royal Kitchen and Doors designed, manufactured and installed my kitchen cupboards in 2011. They scored an A+ in all the above areas. They met all deadlines, used the best materials and their construction was of the highest standard. Their service was always friendly and their price was competitive. I would recommend them without reservation.
The service was great and they did a fantastic job. The cupboard doors look great.
We did our kitchen in 2003, I have no question what so ever about there expertise and workmanship . I was looking their new address & Phone number , then i see some body put some bad word about their work, I strongly denied. Royal kitchen Doors & Cabinet Are in business from “TEN YEAR “it means they are good & provide best customer service .I recommend to everyone . I think he or SHE just jellies to see Royal kitchen growing !
We had Royal Kitchen Doors & cabinets design and install kitchen cabinets for us. The fit and finish that was achieved is truly amazing. I would highly recommend Royal Kitchen Doors & cabinets to anyone looking for kitchen cabinets. Great planning and workmanship
We have worked with Royal Kitchen doors & cabinets ,on two occasions through the total renovation process of updating one kitchen and three bathrooms and unreservedly recommend this company! From the beginning phases of consultation around design and the helpful guidance offered by the design team to the installation phase, we were very pleased with the professionalism and expertise provided.
ROYAL KITCHEN DOORS ANDCABINETS are a trustworthy company that does quality work
A lot of professionalism involved with their work. Quality and great rates are hard to come by, however at Royal Kitchen Doors and Cabinets a customer receives both. I am very happy with my kitchen and vanities.
I am quite thrilled with my new kitchen, it looks just like if not better than I expected. Royal Kitchen came recommended by my contractor and I was not disappointed at all. Any problems we encountered were quickly resolved and their prices are quite reasonable. I would recomend them to anyone!!!
I feel quite strongly about taking the time to post this review. My experience with Royal Kitchens has NOT been a positive one. It had stressed both my wife and myself out--not knowing if they were going to adequately fix the problems with the stain on our doors. They kept returning the faulty ones and stating it was the best that they could do. There are still a few doors today that we look at and feel that the stain has not been applied evenly. Very disappointing. Since then, I have spoken to a couple of others who have had dealings with Parvinder, who has also experienced some difficult behaviour from him. Apparently, sub-optimal work is generated..and only fixed once you complain enough. Are we not the clients paying for the job?? Why the attitude and difficult behaviour. I would NOT EVER recommend using this kitchen place.
Business Owner ? Response
August 14, 2012
The experience you describe does not meet our standards and we apologise for that. We appreciate the feedback and will be investigating. Royal Kitchen Doors & Cabinets has taken pride in its’ quality of service and commitment to providing customers with the best service at the best prices since 2003. We pride ourselves on providing excellent customer care and clearly the experience you have described falls below this expectation. We welcome an opportunity to make things right.
We remodelled our Kitchen and from the time I met with PARVINDER and charanjit Head kitchen designer I felt very confident that our Kitchen would be spectacular . they took care of every detail and had many ideas to help us maximize our kitchen space. The quality was fantastic and we are very please and have recommended ROYAL KITCHEN DOORS AND CABINETS to many of our friends and family. They have also been very happy with their products. .
I have been working with Parvinder and charanjit the Royal kitchen cabinets Team since 2005 when we were building our home. Since that time I have done kitchen,island,bar, bathrooms and built ins through them. They are very friendly & professional and provide amazing after service care. I have referred family, friends to them over the years, and the feedback has always been glowing and positive. I never hesitate to refer them! Great service and great prices,you canot beat that combination thx
The service I received from the owners and employees of this business was poor. I admit, it is on the cheaper side, however I believe for the hassle and lack of service and the damaged they caused it was not worth the price. Many of my tiles were chipped when they made the cabinet installation. This will cost me much more than the money I saved from going to Royal Kitchen Doors and Cabinets. As well, the installer did not listen nor take responsibility for the damages he caused, and the manager told me he would not compensate for these damages.
Business Owner ? Response
March 5, 2012
I am very concerned to hear about your dissatisfaction and wish to address some of the points you brought up in your reviews. We remember clearly accommodating your sister on price multiple times. In addition, we took the responsibility and credited the cost of a scratch, even though we felt we were not to blame, in order to maintain her satisfaction. We pride ourselves on making sure our direct and indirect customers are smiling after we finish a job. Our craftsman spoke with the client, and they indicated they were very pleased with the end product. We encourage you to come back to our store and discuss in more detail how we could have serviced you better, as we are always looking for ways to improve.