Not only are the prices only competitive if you get a sale, the owner is indifferent... and I am quoting:
"Some customers think they are doing me a favour by buying from me, but in fact I'm doing them a favour by being here."
Yup. At least it's clear from their service that they view you as an inconvenience.
I just don't go in any more; I don't want to feel I putting them out for all the trouble they go through taking my money.