Unworthy of spending money and unsatisfied wife
I went south end Swiss Chalet after a long camping trip with my son and wife. My wife found something in my son's water glass and asked to replace it. Then, waitress gave my wife a wrong bun. Also, she forgot to give us "Swiss Chalet chicken sauce". I noticed it while we are eating our meal and asked her to give us sauce and she didn't know that. There was a sharp plastic piece found in my wife's salad and we told two waitresses and it seemed that it was natural to them because of their responses (no surprise and no apology). Finally, wireless pay machine didn't work for more than 5 times and some guy came out to help (takes 10 min to pay). I don't go to restaurant often, but it was really unpleasant experience and my wife was mad. It makes us so tired after a long trip and before going back home. Definitely, not recommended and won't go back to this place again.
Business Owner ? Response