She is so rude! N...
She is so rude! NOT professional. Seems like her ego is bigger than her care for her patients.
February 18, 2016
Dear Maxine Z, Thank you for taking the time to write an online review. I'm so sorry to hear about your unpleasant experience at my clinic. That was truly not my intention. We appreciate your feedback and hope you give us the chance to make it right. As a primary eye care provider, I make it my priority to keep my patients comfortable and well-informed at all times. I am dedicated to providing a high-quality of optometric service. At no point during the assessment is it ever my intention to make my patients feel insulted or ignorant. I do hope you don't judge the clinic by this one experience as we do strive to provide advanced vision care in a professional and comfortable environment. Please feel free to reach out to me directly if you ever have any comments or questions or if there is anything we can do to help remedy your experience. Thanks again for the feedback. Sincerely: Dr. Roshni Echharam.