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2 ratings & 2 reviews
October 21, 2014
I took my vehicle...
I took my vehicle here and opted for the "GOLD" package which cost me 200 dollars. For starters they don't use quality products for detailing vehicles. My car has Formula One Pinnacle ceramic tints. As most tints advise, DO NOT CLEAN WITH AMMONIA BASED CLEANERS...ie Windex Tommy uses ONLY windex.
My seats were not washed or properly vacuumed, the floor
wasn't cleaned, the pedals were fitly, basically it looked like when I brought it in. Also it had a musty damp smell for a week.
I took my car to Ocean Auto Detailing to get my car cleaned. When I got it back, they had misplaced my car mats and gave me someone's truck mats instead and when I opened the glove compartment it was broken! It was hanging by one hinge. So my husband went to visit them again, and they said they would fix it. Then they called us the next day and said, they didn't break the glove compartment and they didn't lose our car mats, so they weren't going to replace anything. They said "We couldn't prove that they did it." Don't risk it, take your car to professionals with good customer service.
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