Located in Waterloo, Pinecrest Flooring Inc. specializes in the installation of high-quality hardwood and laminate flooring for homes in Southern Ontario, including in Waterloo, Kitchener, Stratford, Cambridge, Guelph, London and Windsor. Many of our products are locally sourced. Our hardwood is Canadian grown and manufactured, which benefits our Canadian climate. As experts in re-sanding, finishing and staining, Pinecrest Flooring Inc. offers free, no-obligation estimates as well as general information on hardwood flooring. We believe the right flooring can have a lasting effect on the look and feel of any property. As a mix of value and durability, hardwood is a worthwhile investment for any home or business. Contact us today for more information and enjoy the warmth of hardwood.more...
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5 ratings & 5 reviews
May 9, 2016
We have used Pinecrest Flooring for over 20 years with positive results. However, in August 2015 we had hardwood floors refinished. After a few weeks the finish started peeling and now there are flaking spots all over the floor. We had Pinecrest back to our home but they clearly don't care. Once they have your money you are on your own. They said we must have used Murphy's Wood Oil Soap. We clean floors with water only. DON"T USE PINECREST! THEY USE INFERIOR PRODUCTS & CUSTOMER SERVICE IS GONE.
Several months ago, my husband and I had Pinecrest Flooring install new hardwood flooring in our kitchen/dining room area to match the existing hardwood floors in the front of our home. We were very pleased with the results. After consulting with the owner, my husband and I felt confident in his ability to complete the work in a timely and professional manner. Sure enough, the new hardwood floors match the existing floors very well and the crew that did the installation was pleasant, knowledgeable and efficient. They completed the job on time and on budget and cleaned up nicely at the end of the project. We might have been able to find a cheaper price, but we probably wouldn't have been as pleased with the results. You get what you pay for and we now have beautiful floors!
We had Pinecrest flooring into our home to refinish an older wood floor and repair the floor where we had removed a wall. They were the only floor company in the area with expertise in our floor type. The quote was only marginally higher then other quotes in the area I received. They honoured their quote exactly. The repair was seamless with no evidence of a wall ever being present. Matching the floor perfectly. The entire refinishing job was also high quality and professional. Cleaned up after themselves and left the job neat and tidy. The floor looks great! I would highly recommend Pinecrest Flooring and I would use them again without hesitation.
An unfortunate experience. Charged much more than was quoted by other flooring companies. Their promise was that they could deliver on time and were experts in the field of installing reclaimed flooring. They did deliver on time but did not have the ability to deliver reasonable quality because they lacked qualified installers. Therefore the job was rushed and poorly done. They also never returned to repair damage which they caused. Would not recommend them and would never use their services again.
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