Arctic Spas Durham
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Arctic Spas Durham has been selling and servicing hot tubs in Whitby, Toronto and Ontario since 2002. We have been awarded Canadian Arctic Spas Hot Tub Dealer of the Year in 2007, 2008, 2010, 2011, and 2012. We are proud to provide our customers with more than just hot tubs; we offer great service, vast experience, and a wide range of other luxury products and services. We are also proud to offer the best selling hot tub brand in Canada, Arctic Spas®. more... See more text

Products and Services

  • Hot Tubs,
  • Hot Tub Installation,
  • Hot Tub Maintenance,
  • Hot Tub Repair,
  • Hot Tub Supplies,
  • Portable Spa,
    • Spa Cover,
    • Spa Installation,
    • Spa Maintenance,
    • Swim Spa,
    • Spa Supplies,
    • Spa Repair,
    • Patio Furniture,
    • Gazebos,
  • more...
  • less...

Brands Carried

  • Arctic Spas,
  • Coyote Spas,
  • Free Flow Spas,

Languages Spoken

  • English,
Location
910 Dundas St W, Whitby, ON L1P 1P7
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
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Ratings & Reviews - Arctic Spas Durham

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    anto8798
    By

    I needed a repair in February of this year. The repair was done quickly and all seemed fine. 4 months later I’m performing maintenance when I noticed a cracked panel. I contacted Arctic Spa and after several back and forth email exchanges they (incl. technician) denied any culpability. No body else but the repair tech ever touched that panel. As they kindly pointed out “your tub is out of warranty” and they would gladly provide an estimate for repair of said panel.

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    Brad77
    By

    Technician mis-diagnosed my spa problem

    Spa was not heating. Tech said I "definitely" needed a new heater element. I purchased one from them $65 (cheaper elsewhere $50-$55) and $30 more for new split nuts and gaskets, and installed it. No change to problem. Afterwards I found it was just a loose wire. Service manager refused to refund me the $95 charge for service, claiming her tech could not have made a mistake, even though I showed her the old element and proved there was nothing wrong with it. DO NOT USE ARCTIC SPA FOR SERVICE.

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