Senior Citizen 10% Discount Available (Identification maybe be requested).Discounts available for corporate accounts. Discounts available for insurance. Discounts available for private school transportation needs.
Terrible experience!! Booked a cab for 2:30pm at 8:00am in the morning to the Go station in Whitby for a bus I had to catch at 2:50pm to Kingston (I'm 10 mins away from the Go station). I had to call back twice to and was told it was after school and the taxi's were busy and they couldn't just hold a cab for me! I was told that 19 out of the 20 cabs they had were on calls. Why do they accept booked cabs at a certain time if you are not going to have one available.
The service was excellent, they arrived within minutes of my call, in fact they were so quick I was not ready! The driver was very polite and got me to where I needed to go the shortest route possible( I validated this with Google maps). The car was very clean. My fare was lower than it usually is so Bell will be my choice from now on.
I called to get my son home from Whitby to Oshawa, and the dispatcher was very rude to me when i called back and hung up on me, seems like they are a bunch of Ding Dongs at Bell, circle taxi was much nicer.
Extremely rude, my friend and I waited 30 minutes for a taxi and after calling to confirm they claimed that they apparently waited 10 minutes for us then decided to leave, we waited out in the cold for them, it was impossible for us to miss them but they made their claim otherwise, the man I talked to was extremely rude when I called back despite me being polite and just asking to confirm if the taxi was on the way, I will NEVER call this taxi service again.
I live in Whitby and have called Bell taxi a few times. The drivers are okay but the dispatcher is very rude. Her customer service is awful and she has hung up on me when I how long the wait would be. I will never call Bell taxi for a ride again.
