North Whitby Medical Centre

3975 Garden St, Whitby, ON L1R 3A4
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I do agree with t...

I do agree with the previous comments that this clinic has the worst customer care and never answer the phones!! The admin staff is always chilling talking among themselves and laughing and there are more than four to five staff present doing nothing!!! Waste of tax payers hard earned dollars ;((


Poor telephone service

I agree with the last review. I too have called the clinic repeatedly only to get a voice mail telling me the mail box is full. Why would a real person not answer the phone? When you visit the clinic, there are at least 3 clerical/admin staff on duty. I've been trying to resolve an issue of charges for lab services and because of the poor phone reception, I am in danger of being listed as delinquent with my payments. Surely, the clinic can do better than this.


They NEVER Answer Their Phone

North Whitby Medical Centre is one of the worse I have ever seen for answering phones. I have called numerous times each day and no one answers the phone and a voice mail comes on to tell you their voice mailbox is full. I have been a patient there for 7 years and have had this problem from day 1. If a person answers the phone, then it's your lucky day!! The strange thing is when you go there, you never hear phones ringing. I have no idea if they turn their ringers off, but they barely answer the phones.

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