KELCOM has been offering Answering Service since 1988. We believe customers judge a Call Center in 4 ways - how quickly calls are answered, with courtesy, accuracy and price. In normal circumstances we answer 80% of calls in 3 rings or less. We are tested annually by the Canadian Call Management Association - and have earned their Award of Excellence for professionalism for 15 consecutive years. And finally - we offer pricing by both “per minute” or “per call” basis - so every customer can choose a package price that works best for them. more... See more text