I have to agree 100% with the last reviewer; Anyone who has given a rating of one star on each category is ignorant. I mean, of course most people would not be so naive as to take a review like that seriously, but for those who may actually base their decision on something so frivolous, just FYI: it's obvious that these one star ratings are inaccurate and are rooted in emotion and not common sense.
I am personally, at times, a hard person to please when it comes to food service. If the service is bad, trust me, I will let you know. Further, if the food is bad, again, I WILL let you know.
This particular restaurant has a very laid back, natural atmosphere; I did not find it in the slightest bit outdated or grungy. The food was excellent considering the very reasonable prices. We were actually shocked at the size of the portions. The service was very prompt and friendly as well. I was extremely impressed and made a point of letting our waitress know.
Service can be lacking anywhere depending on the staff, however, a little trick I have learned is follow the Golden Rule: if you are warm, friendly and inviting towards your server, you will, in turn, receive the same treatment; and in my experience, better service overall. Think about the situation logically: if you are rude or curt with your server upon first meeting them, they are probably going to treat you the same way throughout your meal. You may want to believe that your server is going to make you a priority but most people are aware of the naivety of making that kind of assumption. Your server could care less about you; especially if your a jerk; for all you know they have the cook spitting in your food.
Lastly, people that come on here whining about their server ignoring them are the most abhorrent of all; if the greeter didn't run right to you the second you got in the door, it is because he or she is busy; obviously; take a freakin chill pill and check out the atmosphere or try and see what other people are eating to get ideas.
Your not doing yourself any favors by getting all worked up before you sit down. The consequence is simply that you will have ruined your own meal before you even ordered; further, you will continue to increase your own agitation looking for the 'issues' you claim were the reason your meal was unenjoyable to begin with. IGNORANT!