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  • Yellowpages.ca Canadian Business Directory - Meet the New Neighbourhood
At Thoughtful Gifts & Flowers we are committed to quality and service.Our 100% Satisfaction Guarantee is our personal commitment to creating long term relationships with our customers. Your satisfaction is our Number One priority, not just because it's our job, but because we care.We choose only the freshest, highest quality flowers and our shop has a professional and caring staff to serve all your floral needs. Your gift will arrive beautifully presented and personalized with your message More...

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I have been using...

I have been using this florist for years. Their attention to detail is impeccable and they put others first. My fiancée and I are looking forward to working with them for our upcoming wedding. Everyone I have recommend them to have been absolutely impressed with their work. Keep up the great work. We all appreciate you.

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My boyfriend want...

My boyfriend wanted to surprise me with some beautiful flowers for Valentines Day (as he is away on business) so he decided to try this place. Unfortunately the surprise was ruined when a lady called to let me know that flowers were coming and what time I would be home. I told her what time and she said "we have a ton of other orders and that time won't do. We still need to be paid. Maybe your boyfriend has someone else that he could send the flowers to at a more suitable time" it was so incredibly rude. The order was made over a week ago and she had the audacity to say it was our fault because it was made last night when we have all the order information. They are clearly not customer oriented in any way and just look at their clients dollar signs. We will NEVER be using this company again and advise others to do the same.

Business Owner ? Response

March 11, 2015

THANK YOU FOR YOUR REVIEW AND WE WOULD LIKE TO APOLIGIZE FOR SPOILING YOUR SURPRISE. YOUR BOYFRIEND ORDERED THESE FLOWERS FOR YOU FROM FTD ONLINE AND THEY WERE FORWARDED TO US ON FEBRUARY 13TH. IT IS OUR POLICY TO CALL ALL RECIPIENTS ON THE DAY OF DELIVERY TO ENSURE SOMEONE WILL BE HOME TO RECEIVE THEM. WE COULD NOT LEAVE THEM OUTSIDE YOUR DOOR AS YOU LIVED IN AN APARTMENT. WE TAKE GREAT MEASURE TO ENSURE DELIVERY WITHIN A REASONABLE TIME BUT MAKE NO GUARANTEE ON THESE HOLIDAYS. WE THANK YOU

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Angelique Sobscha...

Angelique Sobschak — 5 star Carm and her team having been doing Wedding Flowers & Decor for my clients for years and I have always heard everyone say how lovely everything is from the Glamorous linens to the elegant backdrops and the stunning centerpieces. Carm has always been on budget or even under budget which as a Planner I appreciate but she will never compromise style or quality. Carm keep up the excellent work looking forward to another great year working with you.

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