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  • Food: 5/5
  • Atmosphere: 5/5
  • Service: 5/5
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Sandrine D
By

Hôtel bien situer...

Hôtel bien situer prêt d'Ottawa, personnel serviable et courtois, mais malheureusement, la chambre étais taché et douteuse! On nous a changer de chambre et je n'arrive pas a savoir si c'était égal ou pire... Lit trop petit, même pour une personne... Décevant ... Je ne recommande pas du tout cette hôtel! Avoir su se qui m'attendais j'aurai payer plus chère pour coucher ailleurs!

Business owner? Respond
dani025
By

A decent and nice hotel

Although the hotel was undergoing renovations and looked like a run-down apartment building (also was in a sort of ""ghetto"" neighbourhood), the hotel was actually quite decent and nice inside. It looked like a hotel at least. The front desk staff were pleasant and friendly. I liked the fact that they didn’t charge for parking (which if we would have stayed on the other side of the bridge in downtown Ottawa, they would have). There was just a lot of construction going on and at times was very noisy (if you opened the room window/balcony). The staff were very accommodating. Room was always cleaned well and washroom was fine (only complaint is the hot water in the shower was a bit weird -- kept changing from hot to cold on some of the days). Overall it was quite a decent hotel for the price. I wouldn’t mind staying here again if I can’t get anything cheaper/similar quality downtown.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
Phurt
By

rest in quebec

quiet hotel, a bit old, butgood beds with agreat view bytown shopping area

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
cke
By

Good location and comfortable beds

location is pretty good close to shops and some nice part of the city.gr8 air conditioner system.confortable beds.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
MAlicea
By

Best location in Ottawa

This hotel is very well located. Even better than Ottawa downtown because from the hotel you get a marvelous view of the downtown and the parliament across the river. Just cross the bridge and you are there. In addition, the Canadian National Museum is just around the corner. The hotel isn’t new and it isn’t lavish either. But is very clean, has renovated bathrooms, and comfortable beds. For the price (it was the lowest priced 3 star in Expedia) it is an excellent choice!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
JDazzle
By

The best stay I've experienced

Our stay was the best I've experienced at a moderate priced hotel. The people were above and beyond friendly and helpfulness. Our waitress, Sandra, was the pinacle of dedication and friendly service. We went ot have dinner after a long day of driving, her energy and good will revivedus on many levels. On Canada Day, coming back from exhausting celebrations, she even greeted us as she was working at a food tent set up by the hotel in the parking lot (which she was at until closing late in the evening). All the staff that we encountered were wonderful. I was even pleased with the "hotel fan" that is always too hot, too cold or noisey. The digital control meant that the room was perfectly comfortable. A pleasant surprise was the lifeguard on duty at the pool. I wish that was a law in Ontario as well. Our entire visit to Ottawa was great. Thank you for a wonderful Canada Day holiday.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
Waltraud1
By

Courteous, knowledgeable and helpful

All the people at the reception were courteous, knowledgeable and helpful.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
Twanda
By

Excellent option to visit Ottawa/Gatineau

This hotel is an excellent option to visit Ottawa/Gatineau. Its location is wonderful, being at an walking distance from the Museum of Civilization, the park Jacques Cartier and the bridge that separates Gatineau and Ottawa. Right on the other side of the bridge, you can already find the main touristic points of Ottawa, like the Parliament and the Art Gallery. When in season (I was told the service will stop for the winter), the hotel sales the tickets for the Hope-in-hope-out tour and the bus will pick you up almost in front of the hotel. Plus, as usual in the chain Best Western, the room was very confortable and clean, the service was great and all meals were good and offered for nice prices (breakfast buffet, lunch and dinner a la carte). The per night was very nice too. So, it’s good and well located, with reasonable prices. I recommend!!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
Crystal28
By

Convenient location

Reasonably priced hotel, with views over the Ottaw River. Conveniently located for the Canadian Museum of Civilization just up the street.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
onetracker
By

An Excellent Value

Excellent value for money no complaints at all

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
luvvingit
By

Good location

Close to venue I was required to attend. Price was more reasonable than venue hotel.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
snoopy444
By

felt like royalty

service excellent; couldn't do enough for us. felt like royalty

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
cinder92109
By

comfortable beds

location is pretty good close to shops and some nice part of the city. gr8 air conditioner system. comfortable beds.‎

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
french2525
By

Good location

Location near the shopping center & parking facilities

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
booker8789
By

The location was great

The location was great for the price we paid. We were walking distance from all shopping and entertainment.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
idontlikeit
By

Couldn't have asked for a better location

Could not have asked for better location, great value for my limited travel budget. Staff courteous, rooms clean and spacious. Was even able to walk to work 10 minutes to downtown Ottawa.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
dupitydupity
By

Overall Good

Good river view. clean room and good furniture. Musems are in walking distance. Leave your car at the hotel

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
oompa25
By

Great value with the price

The hotel have great location which could let you view whole downtown of Ottawa. Good place if you like to take some night photos.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
playallday
By

Excellent option to visit Ottawa/Gatineau

This hotel is an excellent option to visit Ottawa/Gatineau. Its location is wonderful, being at an walking distance from the Museum of Civilization, the park Jacques Cartier and the bridge that separates Gatineau and Ottawa. Right on the other side of the bridge, you can already find the main touristic points of Ottawa, like the Parliament and the Art Gallery. When in season (I was told the service will stop for the winter), the hotel sales the tickets for the Hope-in-hope-out tour and the bus will pick you up almost in front of the hotel. Plus, as usual in the chain Best Western, the room was very confortable and clean, the service was great and all meals were good and offered for nice prices (breakfast buffet, lunch and dinner a la carte). The per night was very nice too. So, it’s good and well located, with reasonable prices. I recommend!!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
caringtonbb
By

Best location in Ottawa

This hotel is very well located. Even better than Ottawa downtown because from the hotel you get a marvelous view of the downtown and the parliament across the river. Just cross the bridge and you are there. In addition, the Canadian National Museum is just around the corner. The hotel isn’t new and it isn’t lavish either. But is very clean, has renovated bathrooms, and comfortable beds. For the price (it was the lowest priced 3 star in Expedia) it is an excellent choice!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Business owner? Respond
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