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Hello, Unfortunetely I cannot say for myself how the overall experience was.. I have never used the company or any other moving companies for that matter. However, I do have friends and family that have used Déménagement Bye Bye and have nothing but nice kind words to say. They were never dissapointed and they never walked away feeling unsatisfied. If I ever were to need a moving company Déménagement Bye Bye would be the ONE for me. Not only because of the great reviews from people whom I trust emensily but I was once neighbors with the "Big guy" the owner of this company. Great man!!! Not to forget his pleasant wife... They have a way of making a person feel welcomed...Comfortable......at home. CHEERS TO DÉMÉNAGEMENT BYE BYE!!!!!