Canadian Tire Service Auto

Checked car in at 12H40 on 05/07/19. I was told it was going to be around an hour. I waited around 5 hours in total. This is extremely unprofessional. They seriously lack respect for their customers personal time. I asked on 4 different occasions if my car was ready, they said it was the next to go in the shop, but as time went on many cars passed ahead of mine. After waiting 5 hours I was finally asked to come to the front to pay. I explained my anger about the waiting time. he told me that he