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All for the money!! They also charge for things they didnt do!!!!
July 21, 2016
I can assure you we are not. When you came to our clinic we gave you an estimate of all the costs beforehand. You approved the charges and when you picked your bird up from our hospital we made sure that all the charges were verified by you before finalizing the bill. I do apologize if you left our clinic feeling upset. Customer service is very important to us, so please do not hesitate to contact us with any questions or concerns.
The two veterinarians I have seen were freshly graduated, lacked experience, handled my birds with clumsiness, came out with the wrong diagnosis, ran irrelevant tests and made poor decisioms. The quality, experience and knowledge were lacking. The receptionists are rude and not welcoming. I have been there two different times and I can say I have received much better services elsewhere from other very qualified avian veterinarians. I suggest you verify which doctor you see at this place because this place has a few great doctors and a few mediocre (the newly graduated). The new doctors work without having their decisions validated by their experienced co-worker.