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The two veterinarians I have seen were freshly graduated, lacked experience, handled my birds with clumsiness, came out with the wrong diagnosis, ran irrelevant tests and made poor decisioms. The quality, experience and knowledge were lacking. The receptionists are rude and not welcoming. I have been there two different times and I can say I have received much better services elsewhere from other very qualified avian veterinarians. I suggest you verify which doctor you see at this place because this place has a few great doctors and a few mediocre (the newly graduated). The new doctors work without having their decisions validated by their experienced co-worker.