RBC Royal Bank

Their customer service is deplorable, and they have no idea how to meet the banking needs of overseas clients. At the moment, I am struggling to get money out of my own account without being forced to exchange it for another currency using their lousy exchange rate. Where most banks have automated this service, RBC forces you to call your home branch during business hours. Overseas clients beware.

I don't like too much this branch because they are slow, but the experience I had today made me not going there anymore. I had The rudest service by a young girl with blonde curly hair. I wish I could know her name.