Terrible!! They had me fly to Halifax to catch a flight to London, England. I was told there were NO flights to Toronto (on a Thursday)?? and no direct flights via Air Canada to England from Mtl?? My flight left Mtl late and I missed the flight to England. The Air Canada rep told me "NO ONE EVER GOES TO ENGLAND VIA HALIFAX, ESPECIALLY IF THEY'RE IN MTL!! He couldn't believe it!! He said you must have flown on points or got a cheap, cheap flight to take that route. I paid $1200.00 to Sears!