1st visit I brought my boat in to be detailed. They had misplaced an important piece to my tarp. This resulted in ME having to purchase replacement.
2nd visit I brought my vehicle in to be detailed. They had misplaced ALL of my floor mats. Not a big deal but when it took 3 weeks for them to replace I figured it's just a Mickey Mouse operation at SUDS
Lesson learned, If you want something done properly do it yourself and if you want to keep everything in your vehicle, don't go to SUDS.